In previous newsletters we have told you that, going forward, we want to communicate with you digitally.
We want to make sure you don’t miss out on any important updates we might send, so this is your final reminder to register for digital communications.
To make sure you continue receiving communications from us you must either provide us your email address or contact us to opt-in to paper correspondence.
If you’re a Dow Services Section member, you can provide your email address at the same time as registering for the online portal at portal.hartlinkonline.co.uk/mydowpension
If you’re a DCL Section member, you can register for digital communications by emailing your full name and date of birth with your email address to DCLPensions@aon.com. This information will be transferred as part of the administration handover to Rothesay. You will also be able to register for digital communications with Rothesay following the administration transition.
We understand going digital is not for everyone, so if you want to receive paper communications in the future you must let us know by phoning or writing to the administrators at the details shown on the Contact us page.
If you neither provide your email address nor register for paper communications you may not receive important information about your pension.
Hear from one of our pensioner members, and Member-Nominated Trustee Director – Kevin Blackwell
Hi, I’m Kevin Blackwell, and whilst I’m one of the Trustees of the Scheme, I’m also a pensioner member of the Dow Pension Scheme.
I wanted to share a quick note about how switching to digital communications has made a difference for me. At first, I wasn’t sure how it would work, but honestly, it’s been simple and incredibly helpful for the management of my pension.
By registering my email address, I now get updates straight to my inbox - no waiting for the post, no delays. It means I’m always in the loop, and I can read important information as soon as it’s available.
If you haven’t registered yet, I’d really encourage you to give it a go. It’s easy to do, and if you’re not sure how, you could ask a family member or friend to help. While you’re at it, it’s a good idea to check that your contact details are up-to-date and, if you haven’t already, complete the Expression of Wish form online. That way, the Trustee knows your wishes should the worst happen.
And don’t worry - if you’d rather stick with post, that’s absolutely fine too. Just let the administrators know your preference by using the contact details at the end of this newsletter.
For me, going digital has been a smooth and secure way to stay connected. I hope it can be the same for you.
Take care,
Kevin